Refund Policy

Last updated: January 21, 2026
Thank you for shopping at Hikmah Online.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation
The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Policy) refers to Hikmah Online LLC, Karachi, Pakistan.
Courses refer to the online courses offered for sale on the Service.
Orders mean a request by You to purchase Courses from Us.

Service refers to the Website.
Website refers to Hikmah Online, accessible from hikmahonline.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your enrollment Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received access to the Courses or on which a third party you have appointed takes access to the Courses delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform Us of your decision by:

By email: info@hikmahonline.com
By visiting this page on our website: hikmahonline.com/users_contact
By phone: +923330382121

We will reimburse You no later than 7 days from the day on which We receive Your cancellation request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement. Upon processing the refund, You will be unenrolled from the Courses.

Conditions for Returns
In order for the Courses to be eligible for a return, please make sure that:
The Courses were purchased in the last 7 days
We may refuse returns that do not meet the conditions above, to the extent permitted by applicable law.
Only regular priced Courses may be refunded. Unfortunately, Courses on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: info@hikmahonline.com
By visiting this page on our website: hikmahonline.com/users_contact
By phone: +923330382121